Moksha Wellness LLC Terms and Conditions
Effective Date: April 20, 2026
These Terms and Conditions (these "Terms") govern the commercial terms, booking terms, website use, and related offerings made available by Moksha Wellness LLC d/b/a Zen with Katie ("Zen with Katie," "we," "us," "our," or the "Provider"). By scheduling, purchasing, registering for, accessing, or participating in any of our Wellness Services and accessing this website, you agree to be bound by these Terms.
2. Booking and Offering-Specific Terms
Offering-Specific Terms. These Terms govern all Wellness Services. Certain Wellness Services may also be subject to offering-specific terms stated on the applicable registration page, booking page, or invoice, including pricing, payment deadlines, included services, scheduling, venue details, cancellation, rescheduling, deposits, travel or other approved out-of-pocket expenses, and other booking-specific requirements.
Responsibility to Review. You are responsible for reviewing the applicable offering-specific terms before purchasing or participating. If there is a direct conflict between these Terms and the applicable offering-specific terms, the offering-specific terms control only for that particular offering.
Primary Provider. The primary provider of the Wellness Services is Kathryn Wiley ("Katie"). Zen with Katie reserves the right to provide a substitute facilitator, instructor, or provider in the event of illness, emergency, force majeure, or other circumstances reasonably requiring substitution.
Updates to Offerings. We may update our Wellness Services, schedule, facilitators, formats, venues, and pricing from time to time. Unless otherwise stated, updates apply prospectively and do not materially alter Wellness Services already purchased.
Registration Information. You agree to provide accurate, current, and complete information when purchasing, registering for, or participating in the Wellness Services, and to update that information as needed.
3. Locations, Venue, and Equipment
Locations and Formats. Wellness Services may be provided at third-party studios, event spaces, retreat venues, outdoor locations, private venues, corporate sites, residential locations for private or hosted events, and online by livestream, recording, or hybrid format.
Event and Access Details. You are responsible for reviewing the applicable offering-specific terms for location, arrival instructions, access details, equipment or prop expectations, online access details, and any venue-specific or event-specific rules.
Mats and Props. Zen with Katie does not provide yoga mats or props unless expressly stated otherwise in the applicable offering-specific terms. Participants may be required to bring or the host may be required to provide mats, props, or other equipment, and any such items are used at the participant's own risk.
Private Event Space. For private events held at a residence or other privately arranged venue, the homeowner, host, or event coordinator is responsible for providing and maintaining a space that is reasonably safe and suitable for the Wellness Services, including adequate room, safe walking and practice surfaces, securing pets, and reasonable freedom from known hazards.
Third-Party Venues. Participants and clients must comply with applicable venue rules and requirements. Zen with Katie is not responsible for the acts, omissions, policies, or the physical condition of any third-party venue except to the extent required by law.
Provider Instruments. Zen with Katie may bring sound bowls, musical instruments, and related cases, stands, mallets, cords, or accessories used in connection with the Wellness Services (collectively, “Provider Instruments”). Provider Instruments are fragile, specialized, and may be expensive to repair or replace. Unless Zen with Katie expressly gives permission, no person may touch, move, handle, play, or use any Provider Instruments.
For purposes of this section, a “Responsible Party” means the participant, client, event host, venue, or other person or entity that caused the damage or that is responsible for the person, animal, condition, or activity that caused the damage to a Provider Instrument. A Responsible Party is responsible for any loss of, theft of, or damage to Provider Instruments caused by the Responsible Party or by anyone or anything under the Responsible Party’s control, including guests, invitees, employees, contractors, vendors, children, pets, or unsafe conditions at the event location.
The Responsible Party must reimburse Zen with Katie for the full reasonable cost to repair or replace the affected Provider Instruments, including related shipping, inspection, appraisal, or administrative costs. Zen with Katie is not required to submit an insurance claim before seeking reimbursement from the Responsible Party.
Outdoor Event Weather Policy. For outdoor Wellness Services, the client, host, or event coordinator and Zen with Katie will confer approximately 24 hours before the scheduled start time to discuss weather conditions and the event plan. The client, host, or event coordinator is responsible for providing a suitable indoor backup location or other weather-safe alternative if reasonably requested by Zen with Katie. If the client, host, or event coordinator elects to cancel an outdoor event due to weather, the event may be rescheduled subject to Zen with Katie’s availability, or cancelled subject to the applicable rain cancellation fee of 20% of the total price, plus any non-refundable expenses already incurred.
Zen with Katie may, in its sole discretion, delay, pause, stop, relocate, or decline to begin any outdoor Wellness Services if weather, ground conditions, wind, temperature, precipitation, lightning, smoke, poor air quality, darkness, or other outdoor conditions may affect participant safety, safe performance of the Wellness Services, or the safety of Zen with Katie’s sound bowls, instruments, or related equipment. Zen with Katie has the absolute right to stop performing and move any sound bowls, instruments, or related equipment indoors or to a protected location at any time. No refund, credit, or fee reduction will be provided if Zen with Katie exercises these rights for safety, weather, or instrument-protection reasons.
Online Participation. For online or hybrid Wellness Services, you are solely responsible for your practice environment, equipment, props, devices, software, internet connectivity, and physical space.
Recordings and Online Library. If we provide recordings or an online content library, access is limited, personal, revocable, non-transferable, and for non-commercial use only, subject to any additional posted terms.
4. Participation Requirements
Participant Responsibility. Participants are responsible for determining whether a Wellness Service is appropriate for them and should consult an appropriate professional if they have any medical, physical, or mental health concerns, including pregnancy. The Wellness Services are not medical care, mental health treatment, physical therapy, diagnosis, or treatment advice, and are not a substitute for consultation with qualified professionals. Participants are solely responsible for their own personal belongings and property during all Wellness Services, and Zen with Katie is not responsible for lost, stolen, or damaged items.
General Participation & Waiver Requirement. Participation in the Wellness Services is voluntary and at your own risk, and is subject to these Terms, our waiver/release requirements, space availability, and any offering-specific eligibility or safety requirements. A signed liability waiver/release is required to participate in all Wellness Services unless we expressly state otherwise in writing. We may deny access to or remove any participant from the Wellness Services if the required waiver/release has not been completed to our satisfaction.
Assumption of Risk. Participation in the Wellness Services involves inherent and other risks, including risks of physical exertion, emotional release or distress, aggravation of pre-existing conditions, falls, sprains, injuries, dizziness, cramping, overstimulation, allergic or sensitivity-related reactions, and risks associated with participating online or in third-party venues. By participating, participants acknowledge that participation is voluntary and at their own risk.
Hands-On Adjustments. Some Wellness Services may involve verbal guidance, demonstration, or hands-on adjustments. You have the right to decline touch or any hands-on adjustment at any time, for any reason, and must clearly inform the facilitator if you do not want to be touched or if any adjustment is unwelcome or uncomfortable. Any hands-on adjustment is offered solely as general instructional support and not as medical, therapeutic, or physical therapy treatment.
Host Waiver Cooperation. For private events, hosted events, and similar group offerings, the event host or event coordinator must cooperate with Zen with Katie to ensure that each participant timely completes the required waiver/release before participating.
Proof of Insurance: Commercial Venues and Private Homes. For any Wellness Service held at a commercial venue, rented event space, studio, retreat site, or other third-party business location, the host or event coordinator must provide Zen with Katie with a Certificate of Insurance as proof that the venue or event is covered by applicable liability insurance. For any Wellness Service held at a private residence, the host or event coordinator must provide Zen with Katie with a Certificate of Insurance as proof of homeowners’, renters’, event, or other applicable liability coverage for the location. If the required proof of insurance is not timely provided 14 days prior to the event, Zen with Katie may cancel the event and apply the applicable cancellation and refund policy.
Separate Waiver Controls. If there is any conflict between these Terms and the separate liability waiver/release on risk, release, or liability issues, the separate liability waiver/release controls.
Right to Refuse or Remove. We may refuse registration, cancel participation, or remove a participant from any Wellness Service for conduct that is unsafe, disruptive, threatening, harassing, discriminatory, abusive, intoxicated, inappropriate, or otherwise inconsistent with these Terms, our policies, venue rules, or the safe operation of the Wellness Services. No refund is required in that circumstance unless we choose to provide one in our discretion.
1. Services
Primary Services. Zen with Katie primarily offers Kriya yoga, breathwork, meditation, and sound baths, along with related movement, mindfulness, and wellness offerings, whether provided in person, online, by livestream, by recording, in hybrid format, or in other event-based formats, including workshops and retreats (the "Wellness Services").
Agreement to Terms. By using the Wellness Services and accessing our website, you acknowledge that you have read, understand, and agree to these Terms. If you do not agree, do not use the website, register for, purchase, access, or participate in the Wellness Services.
6. Cancellation, Rescheduling, and Refund Policy
Rescheduling Requests. Requests to reschedule made 60 days or more before the start date may be accommodated on an as-available basis in Zen with Katie's discretion. Requests made fewer than 60 days before the start date, or requests that cannot be accommodated, will be treated as cancellations.
Default Cancellation Policy. If no offering-specific cancellation policy is set forth on the applicable invoice, then the following default policy applies:
- Initial deposit is non-refundable (if any);
- Full payment is required at the time of booking.
- 31 or more days before the event, 50% of the total price is non-refundable;
- 15 to 30 days before the event, 75% of the total price is non-refundable; and
- 14 days or less before the event, or if Client is a no-show, 100% of the total price is non-refundable, and the full fee will be charged or retained.
No Refund for Partial or Disrupted Attendance. No refund, credit, or partial refund is required for late arrival, early departure, partial attendance, low attendance, voluntary non-participation, or removal from an offering for misconduct, intoxication, noncompliance with instructions, or violation of venue rules or these Terms. Zen with Katie is not required to extend a session due to a late start caused by any act or omission by any third party.
Provider Cancellations. Zen with Katie endeavors not to cancel scheduled offerings. If we need to cancel an offering, we may offer a credit, rescheduling option, or refund, less any non-recoverable third-party processing fees to the extent permitted by law.
7. Media and Related Policies
Related Policies Incorporated. Use of the website and Wellness Services is also subject to Zen with Katie's separate Privacy Policy, social media disclaimer, separate liability waiver/release, and any applicable offering-specific terms, each of which is incorporated by reference as applicable. If there is a direct conflict, the more specific document controls as to that subject matter.
8. Website and Content Use
Website Use. Zen with Katie strives to keep its website and online content accurate and current, but does not guarantee that website content, schedules, offering descriptions, pricing, availability, or related information will be complete, accurate, current, uninterrupted, secure, or error-free or virus-free. To the fullest extent permitted by law, the website and related online content are provided on an “as is” and “as available” basis, and Zen with Katie may correct errors or modify, suspend, or discontinue website content or functionality at any time.
No Unauthorized Recording or Redistribution. You may not record, photograph, copy, livestream, rebroadcast, distribute, upload, publish, sell, share, or exploit our classes, workshops, trainings, retreats, events, ceremonies, recordings, online library content, or other materials without prior written consent.
Intellectual Property. Unless otherwise stated, our website, class content, videos, recordings, text, graphics, trademarks, logos, materials, and related content are owned by us or our licensors and may not be copied, reproduced, distributed, modified, displayed, republished, or used beyond personal, non-commercial use without prior written permission.
Online Library and Recordings. We may, but are not obligated to, create or provide recordings of certain offerings. Any such recordings remain our property or the property of the applicable rights holder and may be revoked or removed at any time.
10. Miscellaneous
Indemnification. To the fullest extent permitted by law, you agree to indemnify and hold harmless Zen with Katie, Kathryn Wiley, and their members, managers, officers, employees, contractors, representatives, affiliates, successors, and assigns from and against third-party claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your breach of these Terms, your misconduct, your violation of law, your violation of venue rules, or your acts or omissions in connection with the Wellness Services.
Updates to Terms. We may update these Terms from time to time by posting an updated version on our website. Unless otherwise stated, changes apply prospectively from the effective date of the updated posting.
Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.
Assignment. We may assign these Terms in connection with a merger, sale, reorganization, or transfer of substantially all of our business or assets.
Force Majeure. We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, severe weather, acts of war, terrorism, civil unrest, government orders, public health emergencies, facilitator illness, utility failures, internet or communications outages, labor disruptions, or failures of third-party platforms or vendors. In such an event, we may cancel, reschedule, provide a substitute provider, modify, or suspend Wellness Services without liability except as expressly required by law.
Electronic Assent. Your online click-through acceptance, electronic signature, and other legally recognized forms of electronic assent constitute valid and enforceable acceptance of these Terms, our liability waiver, and related policies to the fullest extent permitted by applicable law.
Entire Agreement and Order of Precedence. These Terms, together with the Provider's signed liability waiver/release, Privacy Policy, social media disclaimer, other posted website policies, and any offering-specific terms presented at registration, booking, checkout, or payment, constitute the entire agreement between you and the Provider regarding the Wellness Services.
If there is a direct conflict between these Terms and another applicable policy or offering-specific term, the more specific document controls as to that subject matter, including: the signed waiver/release for risk, waiver, release, and liability matters; the Privacy Policy for privacy and data matters; the social media disclaimer for social media matters; and offering-specific terms on an invoice for pricing, scheduling, cancellations, credits, and inclusions.
Contact. Questions regarding these Terms may be directed to hello@zenwithkatie.com.
5. Payments, Chargebacks, and Collection Costs
Payment in Advance. Payment is due in full and in advance of Wellness Services unless we expressly agree otherwise in writing. If advance payment is required for a particular Wellness Service and payment is not timely made, Zen with Katie reserves the right to cancel the booking, deny participation, and charge or retain the full amount due in accordance with the applicable cancellation and refund policy, including any invoice-specific terms.
Third-Party Payment Processors. Payments may be processed through third-party payment processors. Your use of any payment processor is subject to that provider's own terms and privacy practices. We are not responsible for errors, outages, delays, or interruptions of third-party processors, and such processors may charge additional platform, convenience, or transaction fees.
Chargebacks and Reversed Payments. If you initiate a chargeback or payment dispute in violation of these Terms or the applicable cancellation/refund policy, or if any payment is reversed for insufficient funds or similar reasons, you authorize us to assess a $200 administrative fee in addition to any amounts otherwise owed, to the extent permitted by law.
Collection Costs and Attorneys' Fees. You agree to reimburse us for reasonable costs incurred in collecting overdue amounts, responding to or disputing improper chargebacks or reversed payments, or otherwise enforcing compliance with these Terms, including reasonable attorneys' fees, court costs, collection costs, and administrative expenses, to the extent recoverable under applicable law.
9. Dispute Procedures and Governing Law
Governing Law and Venue. These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Wellness Services shall be brought in the state or federal courts located in, or closest to, Denver, Colorado, and each party consents to personal jurisdiction and venue in those courts.
Class Action Waiver. To the fullest extent permitted by law, you and the Provider agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding arising out of or relating to these Terms or the Wellness Services.
Shortened Limitations Period. To the fullest extent permitted by law, any claim or cause of action arising out of or relating to these Terms or the Wellness Services must be brought within one (1) year after the claim or cause of action accrues, unless applicable law prohibits that limitation for the particular claim.
